What is iCRM?
iCRM is a customizable and scalable, web based, customer relationship management system. iCRM makes use of a plugin / module architecture to allow for quick development of new functionality by JM Dev Solutions or other developers. The web based application is designed with developers in mind by providing an API for a unlimited possibilities in functionality.
Features:
- User and Role based security
- Per user customizable dashboard
- API for adding your own custom functionality
- Customizable look and feel
(Update: 2009-06-15)
iCRM is currently in its infant stages and is undergoing continuous development. We are live with limited functionality for customers seeking a basic CRM. iCRM is being offered as a hosted solution, JM Dev Solutions will handle all server, database, and website maintenance. If you would like to request a demo or sign up for service click here.
Why use iCRM?
iCRM was developed to be a simple CRM solution for small to mid sized businesses. There are definately other web based CRM applications out there (SugarCRM and SalesForce.com are just two you can easily find) and I encourage anyone to take a look at those other products as well before making any decision on the software you want to use as the backbone of your customer management. Here are 3 key reasons to consider when looking at the iCRM platform.
- Software as a Service (SaaS) architecture. iCRM is a fully hosted solution enabling you to spend more time managing your customers and your business and less time dealing with the hassles of managing an IT staff, maintaining servers, and developing custom functionality. In addition, since this is a hosted application, any time new functionality is added to the core platform (or one of the plugins you have added to the core platform) your instance of iCRM will be updated for the new functionality free of charge.
- Complete customization. If you need specific functionality added that the core platform cannot provide out of the box, we can work with you to develop the functionality you need which will then seemlessly integrate into the core platform.
- No limits. We do not offer confusing licensing plans for number of users, accounts, disk space, etc. 1 monthly fee provides you with unlimited functionality.
How do I sign up for iCRM?
Click Here to contact us about getting yourself signed up for iCRM service.